How do I add clients to LiveAgent?

Customer context: The customer wants to know how to add clients to LiveAgent.

Customer: How do I add clients to LiveAgent?

Answer: Clients are added automatically as contacts when they submit a ticket. You can manually create or edit contacts in the agent panel. For more information, visit this guide. To import a large number of contacts, you can use an import script with the LiveAgent API, as shown in this example. Migration plugins are also available for transferring contacts from other helpdesk solutions.