Customer context: The customer wants to respond to incoming calls using their mobile device.
Customer: Can I respond to incoming calls on my mobile?
Answer: Yes, you can respond to incoming calls on your mobile by downloading the LivePhone mobile app (available for iOS and Android). You'll need to set the app as your device for answering calls under your agent profile in Call settings. After this, any calls routed to you will ring on your mobile device, and you can respond on the go.