Home > Technical Support > Troubleshooting > When Suhosin extension is loaded, system temporary directory needs to be available

When Suhosin extension is loaded, system temporary directory needs to be available

First of all, create a temporary folder with all permissions (777) on your server, It can be placed in the LiveAgent folder,
e.g. [your_LiveAgent_folder]/install/TEMP/ .
Go to /include/Gpf/Templates/ in your Live Agent folder and edit file Smarty.class.php
Find the following string
private static function getSysTempDir() {
 
and add a new line after that one - it must contain a relative path to your temporary folder. This path is relative to the  install/  folder
return './TEMP/';
 
save the file and run the installation. Skip the integrity check when you get: include/Gpf/Templates/Smarty.class.php  CORRUPTED

In order to skip the integrity check use the p=F  parameter: 
https://yourserver.com/LiveAgentFolder/install/index.php?p=F

Ready to try LiveAgent?

It's free for the first 14 days! No credit card required.

Get Started
We work well with others...
Magento Joomla Wordpress Mailchimp
Contact us

support@liveagent.com

+1-800-811-6590 (Toll Free in USA & Canada)

+421 2 33 456 826 (European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

Stay in touch
Blog Google+
© 2004-2020 LiveAgent.com, All rights reserved