Home > Technical Support > Troubleshooting > Cron job is set up, but it is not executed

Cron job is set up, but it is not executed

When cron job is set up but not executing, and you have no idea why, create some PHP file with the following script and upload it to your LiveAgent /scripts/ folder:


Then open it in your browser and it will show you the exact location of php binary (executable). 
Then you can use it in the cron command instead of "/usr/bin/php"

Ready to try LiveAgent?

It's free for the first 14 days! No credit card required.

Get Started
We work well with others...
Magento Joomla Wordpress Mailchimp
Contact us


+1-800-811-6590 (Toll Free in USA & Canada)

+421 2 33 456 826 (European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

Stay in touch
Blog Google+
© 2004-2020 LiveAgent.com, All rights reserved