My tickets
 
Submit ticket
 
Login
 
Standalone installations
Home
>
Technical Support
>
Standalone installations
LiveAgent installation
This article will guide you through a clean installation of LiveAgent. If you would like to update your installation to the latest version then please follow this article (https://support.liveagent.com/157425-Updating-LiveAgent) instead. Step 0 Make sure your server where LiveAgent is going to be hosted (installed) meets the minimum requirements (https://support.qualityunit.com/127000-LiveAgent-Requirements). Step 1 Download the distribution zip file from https://members.qualityunit.com/cus...
LiveAgent Requirements
Before you order LiveAgent, please check if your server meets the following requirements: - PHP 8.2 (since application version 5.42) - with extensions: MySQL PDO, gd2, exif, iconv, mbstring, php-json, php-xml, PHP5-CURL package, bcmath, fileinfo - required cron PHP max_execution_time set to 0, - recommended minimal memory_limit 128MB, recommended 256MB, for cron recommended 512MB - recommended web PHP minimal max_execution_time 30 seconds, - enabled php session, session.auto_start=off - MariaDB...
Update & migration
Updating LiveAgent
Required intermediate update step of installations below versions 5.14 and 5.38
Migrating standalone version of LiveAgent to cloud
and 4 more ...
Features setup
Creating own config.yml file
Pipedrive integration for standalone installations
Salesforce integration for standalone installations
and 7 more ...
High performance tweaks
High performance requirements
Update kernel and all server packages
Install Elasticsearch
and 4 more ...
FAQ
How to delete ticket attachments and reduce database size
How to set up cron job for LiveAgent on a Windows server?
Error parsing json, unexpected character
and 7 more ...
Troubleshooting
How to Fix "Response Decoding Failed – Invalid Service Method Specified" License Error in Standalone LiveAgent Installations
Following files have not been uploaded correctly
LiveAgent is very slow or not loading at all (Cloudflare)
and 16 more ...
Subcategories
Update & migration
Features setup
High performance tweaks
FAQ
Troubleshooting