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Standalone installations
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LiveAgent installation
This article will guide you through a clean installation of LiveAgent. If you would like to update your installation to the latest version then please follow this article (https://support.liveagent.com/157425-Updating-LiveAgent) instead. Step 0 Make sure your server where LiveAgent is going to be hosted (installed) meets the minimum requirements (https://support.qualityunit.com/127000-LiveAgent-Requirements). Step 1 Download the distribution zip file from https://members.qualityunit.com/cus...
LiveAgent Requirements
Before you order LiveAgent, please check if your server meets the following requirements: - PHP 8.2 (since application version 5.42) - with extensions: MySQL PDO, gd2, exif, iconv, mbstring, php-json, php-xml, PHP5-CURL package, bcmath, fileinfo - required cron PHP max_execution_time set to 0, - recommended minimal memory_limit 128MB, recommended 256MB, for cron recommended 512MB - recommended web PHP minimal max_execution_time 30 seconds, - enabled php session, - MariaDB 10.2 or higher (recomm...
Update & migration
Updating LiveAgent
Required intermediate update step of installations below versions 5.14 and 5.38
Migrating standalone version of LiveAgent to cloud
and 4 more ...
Features setup
Creating own confing.yml file
Pipedrive integration for standalone installations
Salesforce integration for standalone installations
and 7 more ...
High performance tweaks
High performance requirements
Update kernel and all server packages
Install Elasticsearch
and 4 more ...
FAQ
How to delete ticket attachments and reduce database size
How to set up cron job for LiveAgent on a Windows server?
Error parsing json, unexpected character
and 7 more ...
Troubleshooting
Following files have not been uploaded correctly
LiveAgent is very slow or not loading at all (Cloudflare)
How to check MySQL / InnoDB version of your server
and 15 more ...
Subcategories
Update & migration
Features setup
High performance tweaks
FAQ
Troubleshooting