LiveAgent Requirements

• PHP7.1 or higher (PHP7.1 recommended, PHP7.2 supported)
  PHP7.3 is not fully supported yet
  - with extensions:  MySQL PDO or MySQLi, gd2, exif, iconv, mbstring, php-json, php-xml, PHP5-CURL package, bcmath, fileinfo
  - required cron PHP max_execution_time set to 0,
  - recommended minimal memory_limit 32MB,
  - recommended web PHP minimal max_execution_time 30 seconds,
  - enabled php session,
  • If you want to use PHP5.x with PDO database driver, you must explicitly specify it by adding "DB_DRIVER=Pdo" on a separate line in /accounts/settings.php
  • In PHP7 PDO is used automatically

• MariaDB 10.0.5 or higher (recommended MariaDB 10.1.32)
  Fully supported are also MySQL 5.5.3 (recommended 5.6 or higher which adds support for FULLTEXT indexes) and Percona 5.6 (or higher). Here you can read how you can easily check your version.
  • without SQL mode ONLY_FULL_GROUP_BY
  • also, make sure that database user has all privileges for database granted!
  • MySQL 8.x is not supported
• Web server Apache, Nginx or any other, which supports PHP, .htaccess and mod_rewrite
• Operating system any Unix like, Windows or Mac (basically all operating systems are supported if the operating system supports the installation of web servers)
• Disk space - absolute minimum 300 MB, plan ahead space required for your data (all emails, attachments, chats, tickets are stored in the database)

• cUrl version 7.39 or higher (older versions cause a problem when connecting to our license server)
• SSL - it is supported so if you own an SSL certificate you can use https://
• WkHtmlToPdf tool (this is only required for one specific LiveAgent feature to work properly, exporting tickets to PDF. Detailed info here.)
• If you're using Elasticsearch, only version 6.x is supported

Recommended Browser requirements:
LiveAgent runs on all major browsers. The minimum browser requirements are:

• Internet Explorer 10+
• Google Chrome 45+
• Safari 9+
• Opera 34+
• Mozilla Firefox 46+