Home > Technical Support > Troubleshooting > Error: Class PDO does not exist

Error: Class PDO does not exist

If you experience an error message like "Error: Class PDO does not exist" during installation of or update to LiveAgent version or higher, then it is a reference to missing support of MySQL PDO in your webserver.

There are 2 possible solutions:
1) Have your hosting admin to install MySQL PDO extension to your webserver
2) Into accounts/settings.php file of Live Agent  place:

Ready to try LiveAgent?

It's free for the first 14 days! No credit card required.

Get Started
We work well with others...
Magento Joomla Wordpress Mailchimp
Contact us


+1-800-811-6590 (Toll Free in USA & Canada)

+421 2 33 456 826 (European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

Stay in touch
Blog Google+
© 2004-2020 LiveAgent.com, All rights reserved