Customer context: The customer wants to limit the number of submitted tickets by a specific customer to prevent abuse and spamming.
Customer: Is there any way to limit submitted tickets?
Answer: Unfortunately, LiveAgent does not have a feature to limit the number of submitted tickets by a specific customer. For spam prevention, you can use the Ban IP option for chats (https://support.liveagent.com/403118-Ban-IPs) and create rules for emails to mark them as spam based on specific conditions.