This integration helps agents manage and keep track of customer subscriptions in Klaviyo newsletter lists. Follow this guide to start using Klaviyo within LiveAgent.
First, navigate to Klaviyo and either create a new account or log in to the existing one.
Once you log in, your Klaviyo dashboard will open up.
Click on your username in the bottom left corner. This opens a new context menu, select Settings, and then on the Account section, navigate to API keys.
Under the Private API keys, click on the Create private API Key button.
A new page to create a private API key will be opened.
Give your key a name you want in the Private API Key Name field.
Under Select Access Level, set the Full Access Key option and click the Create button.
A new Private API key will be generated. Copy it as you will use it on the LiveAgent side to make the integration.
Open your LiveAgent account and navigate to Configuration > Integrations. Find the Klaviyo Integration and activate it (click on the switch at the end of the line). A pop-up to confirm the activation will be displayed. When you confirm it, LiveAgent requests a reload of the page. Just confirm the reload by clicking on the Yes button.
Once the page reloads, you can find a new menu item, Klaviyo Integration, under Configuration > Integration. Click on it. The configuration screen will open with an API Key field. Paste the created private key in the field and save the configuration.
How to integrate Klaviyo with LiveAgent via Zapier
Integrating Klaviyo with LiveAgent can be done in just a few steps listed below.
- You need to have a Zapier account to integrate Klaviyo with LiveAgent. Once you log in, click on this link.
- Click on Connect these Apps.
Fill out the required actions and/or triggers.