Customer context: The customer has recently changed the password to their email account and has pending emails stuck in the sending status in LiveAgent.
Customer: How do I resend my unsent emails after changing my email password?
Answer: Navigate to Configuration > Email > Outgoing email accounts and click on the account with the changed password. For accounts connected via Google or Microsoft, click "Reconnect". For SMTP accounts, click "Change password". If there are still emails in Sending state in Configuration > Tools > Mail outbox, send a new email from the recently corrected account. Emails in Failed state can be restarted by marking them and hitting the "Restart" button. Emails in Sending state cannot be restarted. If problems persist, contact us at support@liveagent.com.