In some cases LiveAgent owners don't want the customers to have access to their tickets via the customer portal section so they are looking for a way to hide the "Login" and "My tickets" menus from the customer portal.
It is possible to hide these sections by placing the following CSS code into your LiveAgent admin panel Customer portal->Settings->Customize design->Design->Custom css section:
.MenuLinkI, .MenuLinkT {
display:none;
}
.montana #menu-item-login, .montana #menu-item-mytickets {
display:none;
}
If you do not allow submitting tickets in Customer portal->Settings->Submit ticket and you are using Minimalist or Classic theme then you will need to add also these 3 lines to the custom CSS in order to hide the box containing the menu items:
.RightBox:first-child {
display:none;
}
Note: If you switch theme to another one, you need to re-apply your custom css codes since each theme has its own custom css