Can I connect my WhatsApp number to LiveAgent?

Customer context: A customer wants to connect their WhatsApp number to LiveAgent.

Customer: Can I connect my WhatsApp number to LiveAgent?

Answer: Yes, you can connect your WhatsApp number to LiveAgent through two providers: 360dialog and Twilio. We recommend using 360dialog as it allows you to connect any phone number and has a faster integration process. However, Twilio might be cheaper, but allows you to connect only their number. To connect via 360dialog, follow this guide: https://support.liveagent.com/929960-WhatsApp-integration-via-360dialog. For more information on WhatsApp integrations, visit our WhatsApp knowledge base category: https://support.liveagent.com/177664-WhatsApp.

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