Customer context: The customer has created more Contact groups in their LiveAgent account and wants to import contacts under the respective groups.
Customer: How can I import contacts of respective groups under the same Contact groups to our LiveAgent account?
Answer: You can import contacts to your LiveAgent account by using the attached PHP script in the following article: How to import contacts from CSV named import_Contacts_with_c_groups_.php. Download the script, edit it according to your requirements, and ensure the contacts are assigned to the relevant groups.