Customer context: A LiveAgent user who wants to export canned and predefined answers from the platform.
Customer: Can I export Canned messages and Predefined answers from LiveAgent?
Answer: There is no direct CSV export feature available for Canned messages and Predefined answers in LiveAgent. However, you can use the LiveAgent API v3 for this purpose. To export Canned messages and Predefined answers, you can navigate to Configuration > System > API > API v3 documentation > canned_messages/predefined_answers.