Customer context: A user who wants to display the chat button on their website during specific hours.
Customer: Can we set default hours for the chat button to be visible on our page?
Answer: LiveAgent chat buttons are displayed on a website when there is at least 1 agent available on chat in the department for which the button is created. When there is no one available the button is either hidden or a contact us button which opens a contact form is displayed. This default behavior can be changed with a custom script placed on your website where you will define the exact hours during which the chat button will appear on your website. More information can be found at support.liveagent.com.