Customer context: The customer is using LiveAgent’s canned messages feature for frequent responses and now requires to export these messages for an internal audit.
Customer: How can I export all canned messages from LiveAgent?
Answer: Canned messages can't be directly exported from the panel. However, they can be retrieved via API v3 GET /canned_messages. For more detailed information, visit our API section in the knowledge base at support.liveagent.com/911737-API-v3.