Customer context: A customer inquiring about retrieving their ticket list using the API.
Customer: Can I retrieve my ticket list using API?
Answer: Yes, you can retrieve your ticket list using the APIv3 documentation, found in your LiveAgent panel under Configuration > System > API > APIv3 documentation. Expand the "Tickets" row and open the "Get /tickets" section to view all available parameters. You can even test the process within this environment by clicking the "Try it out" button.