The following IP addresses of our application servers are used to access external services from our cloud, such as IMAP, SMTP, and POP3 servers, API calls from plugins, Facebook API, etc. If you are restricting IP addresses in applications that you use it is highly recommended to whitelist all IP addresses used by LiveAgent to avoid issues with e.g. mail accounts connecting, emails fetching, or emails sending (applicable only in case of email addresses connected via SMTP).
If you are using LiveAgent servers to send your emails, instead of whitelisting any of the following IP addresses it is required to set up an SPF record for your domain, see this article for more information.
LiveAgent Amazon servers' IP addresses
Europe (Frankfurt) [eu-central-1]:
- 35.156.67.215
- 3.71.214.4
- 3.65.233.29
United States (Northern Virginia) [us-east-1]:
- 18.235.195.225
- 3.234.67.225
- 52.21.205.32
Asia (Singapour) [ap-southeast-1]:
- 13.250.130.184
- 52.74.42.55
- 54.179.62.138