IP Addresses Used by Application Servers
The following IP addresses of our application servers are used to access external services from our cloud, such as IMAP, SMTP, and POP3 servers, API calls from plugins, Facebook API, etc. If you are restricting IP addresses in applications that you use it is highly recommended to whitelist all IP addresses used by LiveAgent to avoid issues with e.g. mail accounts connecting or emails fetching.
Starting from March 2024, all LiveAgent accounts will be migrated to our new Amazon servers. It is rec...