Customer context: A customer wants to create a pre-chat form in LiveAgent.
Customer: How can I create a pre-chat form?
Answer: To create a pre-chat form, edit your chat button and enable the "pre-chat form" option in the "Overview" tab. This will display a new tab called "Pre-chat form" in the chat button settings. For more information, please visit the following article: https://support.liveagent.com/373207-Creating-chat-buttons.