Customer context: The customer has set an IP whitelist for their LiveAgent account but can't log in because their IP has changed.
Customer: Can I remove the IP restriction from my LiveAgent account since my IP has changed?
Answer: If you have multiple agents in your account, an admin or owner can change the IP for you in Configuration > Security > Settings. If you're the only agent seat, contact LiveAgent support from your registered email address to confirm that you want to remove the IP restriction. Our support team will verify your request and remove the restriction for you.