How can I set different IVR responses for our out-of-office hours?

Customer context: The customer is interested in changing their IVR responses based on their business hours.

Customer: How can I set different IVR responses for our out-of-office hours?

Answer: You can set different IVR responses by creating rules based on time conditions in LiveAgent. These rules can automatically route incoming calls to voicemail during out-of-office hours. An example of such a rule can be found in this article: https://support.liveagent.com/376710-Changing-IVR-automatically.

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