Customer context: A customer wants to activate Instagram integration in their LiveAgent account.
Customer: How can I activate Instagram integration in my LiveAgent account?
Answer: To activate the Instagram integration, go to Configuration > System > Plugins in your LiveAgent account and search for Instagram. If the Instagram plugin is not visible, it may not be available for your current plan. You need to upgrade to the Small, Medium, Large, or Enterprise plans to access it. For a detailed guide on connecting an Instagram page, visit support.liveagent.com/984773-Instagram-integration-for-cloud-hosted-accounts. Note that your Instagram page must be connected to a Facebook page; separate Instagram pages cannot be connected.