Delete customer‘s account and all his details in LiveAgent is very easy.
In agent panel navigate to Customer portal > Contacts.
Delete specific customer
- you can search for particular customer and under ‚actions‘ column click on ‚delete‘ button
Delete multiple customers at once
- you can also delete multiple customers at once using mass action function. Select customers which you want to delete and click on ‚delete‘ button above contact list.
In both cases, after you click on ‚delete‘ button, confirmation popup is displayed with 2 options:
- Delete customer from all lists but leave his tickets intact.
- Delete customer from all lists and also delete all his tickets.