LiveAgent is able to use Redis for storing several frequently accessed data types (sessions, settings cache). It helps to take some of the load off of the database, and improves overall responsiveness of the application.

All you need to do is install Redis, and point LiveAgent to Redis' location, and LiveAgent will start using it.

The LiveAgent application server needs phpredis PHP extension. You can check if your server already has it in PHP info.

To tell LiveAgent where it can find Redis, you need to add setting REDIS_DATA_HOSTS to the settings.php file in /accounts/ subfolder of LiveAgent installation folder.

Format of the setting is a comma separated list of IP_ADDRESS:PORT



Ready to try LiveAgent?

It's free for the first 14 days! No credit card required.

Get Started
We work well with others...
Magento Joomla Wordpress Mailchimp
Contact us

+1-800-811-6590 (Toll Free in USA & Canada)

+421 2 33 456 826 (European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

Stay in touch
Blog Google+
© 2004-2020, All rights reserved