Contacts - Customers' info

View information about your customers, from basic contact info, language preferences, to any customer data captured in custom user fields. Every time someone contacts you, a new Contact is created in LiveAgent.

Contacts Video Setup

If you prefer video instructions over text, watch the video below:


Contacts Setup

Step 1: Navigate to Customer portal > Contacts

Step 2: Contacts create automatically but if you want to create a contact manually, you can do that as well.