How to hide chat window settings

Even though there is no option to edit the chat window header by default, you are able to hide the "Send me a transcript" and/or the "Expand to new window" options using Custom CSS. To do so, navigate to Configuration > Chat > Chat buttons > Edit your chat button.

Hide "Send me a transcript"

In the "Chat window" tab scroll down to the "Custom CSS" section and add the following CSS code:

.TranscriptPanel {
    display: none !important;
}
.PopOutButton {
    top: 35px !important;
}

Hide "Expand to new window"

In the "Chat window" tab scroll down to the "Custom CSS" section and add the following CSS code:

.PopOutButton {
    display: none !important;
}

Hide the settings icon

In the "Chat window" tab scroll down to the "Custom CSS" section and add the following CSS code:

.OptionsButton {
    display: none !important;
}

Do not forget to APPLY the CSS code and SAVE the chat window.