Home > Technical Support > FAQ > Ban and Agent panel whitelist IP address check

Ban and Agent panel whitelist IP address check

The list of banned IP addresses or the list of allowed IP addresses from the agent panel IP whitelist is compared with HTTP header X-Forwarded-For if this header has been received. This is to allow for setups when the LiveAgent server is behind a proxy server.

If  X-Forwarded-For has not been received, the remote host IP address is evaluated.

Ready to try LiveAgent?

It's free for the first 14 days! No credit card required.

Get Started
We work well with others...
Magento Joomla Wordpress Mailchimp
Contact us

support@liveagent.com

+1-800-811-6590 (Toll Free in USA & Canada)

+421 2 33 456 826 (European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

Stay in touch
Blog Google+
© 2004-2020 LiveAgent.com, All rights reserved