Where can I find the API v3 documentation?
You can find whole LiveAgent API documentation within your LiveAgent account:
https://YOURDOMAIN.ladesk.com/docs/api/v3/#/
You can also navigate into your agent panel > Configuration > System > API > API V3 DOCUMENTATION
How can I try LiveAgent API v3 with my account?
Within the documentation, you can find examples and use the possibility to test the API commands with your account.
- Consider registering a new free Trial account for testing purposes, before using API with your live account.
- Generate API key for APIv3: https://support.liveagent.com/741982-API-key
- Authorize the LiveAgent API on https://YOURDOMAIN.ladesk.com/docs/api/v3/#/ and add scopes you need for the API to work:
- Choose the object (agents, tickets, .) & method (get, post, delete) and press the "Try it out" button
- Fill the required parameters, press the "execute" button & see the results
There are limits related to API and API keys. Here you can find more info.
APIv1 REST API documentation can be found here.