Customer context: The customer has received a discount coupon from a LiveAgent promotional campaign and wants to know how to apply it.
Customer: How do I apply a discount coupon?
Answer: To apply a discount coupon from a LiveAgent promo campaign, follow these steps: Access the Agent panel menu and click on the ✪ icon in the bottom left corner. Navigate to the My Account section. Initiate the upgrade process. In the Payment summary screen, you will find a "Redeem coupon" button. Click on the button and enter your discount coupon code. For more detailed information about the My Account section, please visit: https://support.liveagent.com/565910-LiveAgent-My-Account-section