Customer context: A customer wants to know how to make a department available only to specific agents in LiveAgent.
Customer: How to make a department available only to specific agents?
Answer: To make a department available only to specific agents, edit the agent and click the "Departments" tab. In this section, enable or disable the departments for the particular agent as needed. Also, make sure to disable the "Allow user change status in department" option. Repeat this process for each agent to achieve your desired configuration.