Home > Technical Support > Integrations and plugins > LiveAgent integration with PrestaShop

LiveAgent integration with PrestaShop

This article shows how easy it is to integrate the LiveAgent Chat button to your PrestaShop website. In order to do this you need to perform the following steps to add script to your PrestaShop.
1. Create the chat button at your LiveAgent dashboard - YOURLIVEAGENT.ladesk.com (Configuration > Chat > Chat Buttons):
2. Click on the Chat button, then go to Integration and copy the script code here.
3. Go to the PrestaShop installation on your hosting server and open the following file - /themes/YOURTHEMENAME/templates/layouts/ and open 'layout-both-columns.tpl' file with any text or code editor.
4. Go to the very buttom of the file and paste the script above the closing </body> tag. As this is PrestaShop please do not forget to place the code within {literal} and {/literal} tags.
5. Clean your cache via PrestaShop admin panel (Advanced parameters > Performance) and check your website. Button is here. Enjoy it :)
If you have any further questions feel free to get in touch with our support team via email support@qualityunit.com or chat. 
In the video tutorial below you will find the step-by-step instructions:
Thank you for choosing LiveAgent!

Ready to try LiveAgent?

It's free for the first 14 days! No credit card required.

Get Started
We work well with others...
Magento Joomla Wordpress Mailchimp
Contact us


+1-800-811-6590 (Toll Free in USA & Canada)

+421 2 33 456 826 (European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

Stay in touch
Blog Google+
© 2004-2020 LiveAgent.com, All rights reserved