Data migration/Import bridges

Migrating data to LiveAgent from another helpdesk

Table of Content - [Available migration plugins](#plugins) - [Initiating the migration](#initiation) - [Understanding the migration process](#overview) - [Approximate migration duration](#duration) - [Tracking the migration progress](#progress) - [Re-initiating the migration](#re-initiating) - [Troubleshooting](#troubleshooting) If you are planning to transfer data from your existing helpdesk software to your new LiveAgent account, we have designed various migration plugins for your convenie...

Freshdesk data migration

This article is about migrating data from a Freshdesk account to a LiveAgent account. Note that Freshdesk and Freshservice are [not the same platforms](https://www.freshworks.com/products/freshdesk-vs-freshservice/). If you'd like to migrate data from a Freshservice account, read [this article](https://support.liveagent.com/476941-Freshservice-migration) instead. Table of content - [Migrating data to LiveAgent from another helpdesk (separate article)](https://support.liveagent.com/842226-Migra...

Freshservice data migration

This article is about migrating data from a Freshservice account to a LiveAgent account. Note that Freshdesk and Freshservice are [not the same platforms](https://www.freshworks.com/products/freshdesk-vs-freshservice/). If you'd like to migrate data from a Freshdesk account, read [this article](https://support.liveagent.com/141689-Freshdesk-data-migration) instead. Table of content - [Migrating data to LiveAgent from another helpdesk (separate article)](https://support.liveagent.com/842226-Mig...

Help Scout data migration

Table of content - [Migrating data to LiveAgent from another helpdesk (separate article)](https://support.liveagent.com/842226-Migrating-Data-to-LiveAgent-from-another-Helpdesk) - [Retrieving Help Scout API key](#retrieve-key) - [Creating a Help Scout app](#create-app) - [Activating the migration plugin](#activate-plugin) - [Configuring the migration plugin](#configure-plugin) - [Comparison of migrated example tickets](#comparison) LiveAgent offers seamless migration of your Help Scout data th...

Intercom data migration

Table of content - [Migrating Data to LiveAgent from another Helpdesk (separate article)](https://support.liveagent.com/842226-Migrating-Data-to-LiveAgent-from-another-Helpdesk) - [Creating a new Intercom app](#create-app) - [Retrieving Intercom access token](#access-token) - [Activating the migration plugin](#activate-plugin) - [Configuring the migration plugin](#configure-plugin) LiveAgent offers seamless migration of your Intercom data through API without the need of any coding. Everything ...

Jira data migration

In case you are interested in integration with Jira which allows you to create & see related Jira issues directly in your tickets, see our [Jira Integration](https://support.liveagent.com/749865-Jira-Integration) article. Table of content - [Migrating data to LiveAgent from another helpdesk (separate article)](https://support.liveagent.com/842226-Migrating-Data-to-LiveAgent-from-another-Helpdesk) - [Creating Jira API key](#retrieve-key) - [Activating the migration plugin](#activate-plugin) - [...

Kayako data migration

Table of content - [Migrating Data to LiveAgent from another Helpdesk (separate article)](https://support.liveagent.com/842226-Migrating-Data-to-LiveAgent-from-another-Helpdesk) - [Activating the migration plugin](#activate-plugin) - [Configuring the migration plugin](#configure-plugin) LiveAgent offers seamless migration of your Kayako data through API without the need of any coding. Everything is handled through our import plugin. If you would need any help with the migration, you are welcom...

Zendesk data migration

Table of content - [Migrating data to LiveAgent from another helpdesk (separate article)](https://support.liveagent.com/842226-Migrating-Data-to-LiveAgent-from-another-Helpdesk) - [Creating Zendesk API key](#retrieve-key) - [Activating the migration plugin](#activate-plugin) - [Configuring the migration plugin](#configure-plugin) LiveAgent offers seamless migration of your Zendesk data through API without the need of any coding. Everything is handled through our import plugin. If you would nee...
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