Data migration/Import bridges

Table of Content - [Available migration plugins](#plugins) - [Initiating the migration](#initiation) - [Understanding the migration process](#overview) - [Approximate migration duration](#duration) - [Tracking the migration progress](#progress) - [Re-initiating the migration](#re-initiating) - [Troubleshooting](#troubleshooting) If you are planning to transfer data from your existing helpdesk software to your new LiveAgent account, we have designed various migration plugins for your convenie...

This article is about migrating data from a Freshdesk account to a LiveAgent account. Note that Freshdesk and Freshservice are [not the same platforms](https://www.freshworks.com/products/freshdesk-vs-freshservice/). If you'd like to migrate data from a Freshservice account, read [this article](https://support.liveagent.com/476941-Freshservice-migration) instead. Table of content - [Migrating data to LiveAgent from another helpdesk (separate article)](https://support.liveagent.com/842226-Migra...

This article is about migrating data from a Freshservice account to a LiveAgent account. Note that Freshdesk and Freshservice are [not the same platforms](https://www.freshworks.com/products/freshdesk-vs-freshservice/). If you'd like to migrate data from a Freshdesk account, read [this article](https://support.liveagent.com/141689-Freshdesk-data-migration) instead. Table of content - [Migrating data to LiveAgent from another helpdesk (separate article)](https://support.liveagent.com/842226-Mig...

Table of content - [Migrating data to LiveAgent from another helpdesk (separate article)](https://support.liveagent.com/842226-Migrating-Data-to-LiveAgent-from-another-Helpdesk) - [Retrieving Help Scout API key](#retrieve-key) - [Creating a Help Scout app](#create-app) - [Activating the migration plugin](#activate-plugin) - [Configuring the migration plugin](#configure-plugin) - [Comparison of migrated example tickets](#comparison) LiveAgent offers seamless migration of your Help Scout data th...

Table of content - [Migrating Data to LiveAgent from another Helpdesk (separate article)](https://support.liveagent.com/842226-Migrating-Data-to-LiveAgent-from-another-Helpdesk) - [Creating a new Intercom app](#create-app) - [Retrieving Intercom access token](#access-token) - [Activating the migration plugin](#activate-plugin) - [Configuring the migration plugin](#configure-plugin) LiveAgent offers seamless migration of your Intercom data through API without the need of any coding. Everything ...

Jira plugin will import Jira's project tickets and customers into LiveAgent. The first thing you have to do is activate the Jira migration plugin. You can find it in the list of Plugins in the LiveAgent admin panel Go to Configuration > System > Plugins. Find the Jira ServiceDesk Data Migration plugin and click the Activate button next to it. Reload the agent panel when asked to. After reload, go back to the Plugins section and click on Configure button next to the plugin. It wi...

Table of content - [Migrating Data to LiveAgent from another Helpdesk (separate article)](https://support.liveagent.com/842226-Migrating-Data-to-LiveAgent-from-another-Helpdesk) - [Activating the migration plugin](#activate-plugin) - [Configuring the migration plugin](#configure-plugin) LiveAgent offers seamless migration of your Kayako data through API without the need of any coding. Everything is handled through our import plugin. If you would need any help with the migration, you are welcom...

Are you looking to migrate your data from Zendesk? There are 2 solutions: a) Complimentary Concierge Migration Service (Reach out to us via live chat or e-mail us at support@liveagent.com with details, and we will migrate your Zendesk data while you sit back and enjoy a cup of coffee :-)) or b) You want to do the migration on your own. (it's very simple) In this case, please see the guide below: LiveAgent offers a seamless migration of your Zendesk data through API - don't worry though, no co...