Chat

Chat settings
The Settings section found under Configuration > Chat > Settings lets you ... more
Creating chat buttons
Live chat (https://www.ladesk.com/features/real-time-chat/) has the ability to p... more
How to show a 'pre-chat' form before a chat is initiated?
Many customers ask us how they can request customer name or email before custome... more
Proactive chat invitations
Engage your website visitors by inviting them to live chat with your agents. Set... more
How to setup desktop notification
Desktop notifications notify you about an incoming chat, call and on internal ch... more
Max Queue Length
There is a special setting which makes chat buttons act as offline if there are ... more
Chat for mobile apps
This basic guide shows how to add LiveAgent chat into your own Android or iOS m... more
How does the chat routing work?
To ensure fast and accurate communication, LiveAgent assigns Chats to Agents who... more

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