Delete all tickets from a specific customer
This guide explains how to delete and completely purge all customer's tickets from LiveAgent, but keep customer's account.
Delete all customer's tickets
- in agent panel navigate to Customer portal > Contacts. Search for particular customer and edit his account.
- on 'Edit contact' popup navigate to 'Tickets' section, mark all customer's tickets and click on 'delete' button above contact list.
- another popup is displayed for leaving a 'delete note' in all tickets. This note is ...