Magento integration

Magento plugin for LiveAgent

This is a plugin for the old Magento 1.x platform which is deprecated. It reached its end of life in June 2020 (https://magento.com/blog/magento-news/support-magento-1-software-ends-june-30-2020). Therefore the development and support for this integration plugin officially ended as well. However, we decided to keep this plugin available for now for those of you that still haven't upgraded from Magento 1.x to Magento 2.x. We do have a new plugin ready for Magento 2.x (https://support.liveagent.co...

Magento 2 plugin for LiveAgent

There is a plugin available which enables you to add a Magento 2 widget into tickets (https://www.liveagent.com/support-ticket-system). With the plugin enabled you will automatically get information about the customer emailing you. LiveAgent (https://www.liveagent.com/) will try to connect to your Magento (https://support.liveagent.com/503189-LiveAgent-plugin-for-Magento) store (defined in plugin configuration section), it will check if the emailing customer is also a customer in your store and ...

Magento Go integration

Magento Go is a hosted, SaaS service that enables small and emerging merchants to quickly build and launch an online store. Since it is a hosted solution, you have no access to the physical files of it and you can't use the Live Agent - Magento plugin (https://support.qualityunit.com/958768-Magento-plugin). But since it provides a way to add a custom HTML, JavaScript code or CSS into the footer of your shop, therefore it is possible to add a chat button (https://support.qualityunit.com/373207...