Expired session & Concurrent login messages explanation
Users of LiveAgent may experience disconnections from their accounts, with the messages "Your session expired" or "Concurrent login" appearing. LiveAgent itself doesn't have a feature that disconnects agents from the panel, however, there are typical scenarios in which this issue arises. These scenarios are although not preventable by altering any settings within the LiveAgent panel.
Simultaneous Logins Across Multiple Browser Tabs, Devices, or Mobile App
LiveAgent permits an agent to be logge...