Dynamic multi-language signature
With LiveAgent you have the ability to define an advanced agent signature that is dynamically adjusted based on your requirements and ticket context, which increases overall customer experience. This brief guide shows you, how to create a dynamic multi-language signature in 3 steps, however, you can create any advanced signature based on the logic described below.
1. Create a custom contact field
First of all, you have to define a variable that will be used by the system to decide which lan...