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Home > Frequently asked questions > Billing and Payments > Plans

Can I install LiveAgent on my own server?

Customer context: A customer is interested in using LiveAgent and wants to know if they can install it on their own server. Customer: Can I install LiveAgent on my own server? Answer: No, standalone licenses of LiveAgent are no longer offered. It is now exclusively a cloud-based service.

Where can I find a detailed price list of service packages?

Customer context: A potential customer interested in LiveAgent service packages. Customer: Where can I find a detailed price list of service packages? Answer: You can find the available plans, included features, and pricing on the LiveAgent Pricing page (https://www.liveagent.com/pricing/).

Can I upgrade to the FREE plan from a TRIAL?

Customer context: The customer is currently on a trial and wants to switch to the Free plan in LiveAgent. Customer: Can I upgrade to the Free plan from a trial? Answer: No, you can't switch to the Free plan during your trial period, nor from any paid plan. To create a Free account, visit this link: https://www.liveagent.com/free-account/
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