PrestaShop integration possible issues
As you can face some problems or errors while setting up the PrestaShop integration (https://support.liveagent.com/052439-PrestaShop-orders-integration), we've listed the most common issues for you:
Clicking on order ID leads to a non-existing page
This issue is caused by an empty or incorrect "Custom admin" name in the PrestaShop configuration (https://support.liveagent.com/052439-PrestaShop-orders-integration). To be able to open order details in a new browser tab directly from LiveAgent,...