Examples

Here's a code example for API v3 on how to export tickets to CSV. 1. First, make sure you have an API key created in Configuration > System > API. If the key is ready, ensure that the permissions are enabled for the tasks you are going to perform. In this example, we are working with tickets, so the permissions for tickets should be enabled for reading at least. 2. To make the example more interesting, let's export only a group of tickets, e.g., tickets with a specific tag. To do this, a...