Customer context: A LiveAgent user wants to manage emails for multiple departments using the platform.
Customer: Can I create multiple departments and connect different emails to each one in LiveAgent?
Answer: Yes, you can create multiple departments and connect different emails to each one in LiveAgent. To do this, follow the instructions here: https://support.liveagent.com/381336-Configuring-Department-Specific-Outgoing-Email-Accounts. By setting up separate mailboxes for each department, you ensure that all emails for that department will be received in a dedicated mailbox.