After sending an email, the right panel will show you user details, so you can add some specific info if you need.
How to send a new email
In left panel, just below your agent name and permissions there is a button for creating a new ticket - Compose message. Click it and a new tab will be opened options for sending an email.
After sending an email, the right panel will show you user details, so you can add some specific info if you need.
After sending an email, the right panel will show you user details, so you can add some specific info if you need.
Updated:
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