Vectera

Apr 02 (2 months ago)
Cenk Tukel wrote
Vectera is a great video conferencing facility for not only 1on1 video (or audio-only) conference but also for smaller conferences - say up to 8-9 participants.
Connecting directly with the lead, customer via Vectera would be a great benefit.
Zoom is also an other great integration alternative.
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Apr 07 (60 days ago)
Matej Kukucka agent wrote
Hi Cenk,

thanks for the integration request.

I have reported it to our dev team. Zoom is already reported and I think it will get more attention since it has a much larger audience.

Anyways, I will reach out to Vectera to see if they can provide custom code that could be displayed via our "Display external info in tickets" plugin. With that you could schedule appointments directly from LiveAgent tickets.

Thanks again.

Stay safe.

Best,

Matej Kukucka
Apr 07 (60 days ago)
Cenk Tukel wrote
Thank you...

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