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Hosted accounts

List of IP addresses used by SIP/call center
Despite our best effort to keep this article up to date, the IP addresses might ... more
API rate limit (API requests limit)
As the hosted accounts run on our server, we have to make sure it does not get o... more
My account options
When you are using a hosted account, you can manage your account's billing infor... more
Domain parking guide
Normally, each hosted LiveAgent (https://www.ladesk.com) account uses a standard... more
DNS Setup - CNAME record
Set up redirection (or CNAME record) from something.mydomain.com to yourhostedac... more
List of Application servers (IP Addresses)
This guide explains how to get a list of LiveAgent's server IP addresses so that... more
Size limit for attachments in Chat/Ticket
It is possible to attach/send 100 MB at once via chat/ticket attachment (https:/... more

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