Let’s have a look at how you can integrate SpringBuilder with LiveAgent.
- First, go to your SpringBuilder account and open the SpringBuilder Edit mode
- In your dashboard, find LiveAgent amongst integrations
- Add your LiveAgent company name
- Click Connect
- When the light goes green, it means the integration is already active. Go to Public Mode in your SpringBuilder to check if everything works correctly.
How to customize a chat button
Open your LiveAgent account and go to Configuration > Chats > Chat button > Create > Integration.
Find a line like this: LiveAgent.createButton(‘1655de57’, e); })
Just copy the indicated part and paste it to the appropriate field in SpringBuilder.