Does LiveAgent fetch comments from Facebook boosted posts?
- Yes it does
Even though it might sound trivial, most of customer support software vendors do not provide this feature. LiveAgent's Facebook connector is built in a different fashion allowing it to not only fetch comments, wall posts, private messages from a Facebook page, but also fetch comments from boosted posts running through your Facebook page.
Example below.
Boosted post on LiveAgent's Facebook page
Fetched comment from a boosted post