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Instagram

Feb 02 (61 days ago)
Ramin Ismayilov wrote
Is Instagram feature available for enterprise version of LiveAgent (on premise installation)?
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3 Answers
Feb 03 (61 days ago)
Andrej Saxon agent wrote
Hello Ramin, thank you for your question.

I am sorry, but no, it is not. The Instagram feature is exclusively available only for our cloud (SaaS) customers. Instagram is not available for the enterprise version (on-premise installation) of LiveAgent.
Feb 03 (61 days ago)
Ramin Ismayilov wrote
Hello Andrej,

Is it the matter of technical issues or just business decision?

Thnx,
Ramin
Feb 03 (61 days ago)
Andrej Saxon agent wrote
Hello Ramin,

it is a technical limitation from the Facebook side. We were able to create only a general app for our cloud customers to connect Instagram.

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