Home > Technical Support > Hosted accounts > DNS Setup - CNAME record

DNS Setup - CNAME record

Set up redirection (or CNAME record) from something.mydomain.com to yourhostedaccount.ladesk.com
 
It is important to only setup the CNAME record. Do not insert and/or setup A record (pointing to your account IP), since it could lead to a not functional account in the future because IP might change (because of account transfer to another - faster server)
 
Note: yourhostedaccount.ladesk.com is your original hosted account domain
 
Additional info about setting up CNAME record on various hosing services are here.

Ready to try LiveAgent?

It's free for the first 14 days! No credit card required.

Get Started
We work well with others...
Magento Joomla Wordpress Mailchimp
Contact us

support@liveagent.com

+1-800-811-6590 (Toll Free in USA & Canada)

+421 2 33 456 826 (European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

Stay in touch
Blog Google+
© 2004-2020 LiveAgent.com, All rights reserved